Ginger for Members

For you and everything you feel.

Ginger offers members convenient, confidential, affordable mental health services for every moment.

How to get started →

Need assistance?

Email us at

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For every moment, every emotion.

Any time

Need to chat on the weekend? At 3am on a holiday? We're around. Our coaches offer immediate support, day or night.

Any challenge

We can help with anything you’re struggling with—from stress and depression to issues with work and relationships.


We go where your smartphone goes. Get confidential support wherever you are. Available in all 50 states and 50+ countries.

Behavioral Health Coaching

Our behavioral health coaches offer day-to-day support for life’s challenges. Want help managing your anxiety or getting better sleep? There’s no need to wait for an appointment. Get real-time support via text with a  behavioral health coach day or night, 365 days a year.

60 seconds

Average time to connect with a coach

24 hours a day

Coaches available around-the-clock

4.7/5.0 ★

Average rating for coaching sessions

Therapy & Psychiatry

Licensed therapists and psychiatrists are available for regular video sessions, when needed. Our behavioral health coaches, therapists and psychiatrists work together as a team to provide seamless care. Psychiatrists can prescribe and manage medications, which can conveniently be delivered to your doorstep.*


Same-day prescription delivery via Capsule in select cities*

7 days a week

Sessions available on weekends and evenings

4.7/5.0 ★

Average rating for clinical sessions

image of phone

* Check to see where Capsule delivers at

Self-Guided Care Resources

Our library of skill-building resources includes activities, podcasts, videos, articles, and more, and is available anytime in the app. New recommendations are suggested regularly based on your needs and can help you with a range of topics, such as anxiety, stress, relationships, and career. Coaches also assign resources as part of your care.

200+ activities

With relevant content added weekly

Explore by topic

Stress, mindfulness, relationships, and more

Just for you

Updating recommendations based on your needs

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What Ginger members are saying.

Ginger Member

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My coach is doing a GREAT job! Really appreciate her insightfulness and ability to coach me along. I like the texting platform, even though I was very hesitant to use it at first. It actually allows me to think vs. just verbalize what I initially think. I'm looking forward to my therapy sessions.

Ginger Member

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I like going online and getting help from my coach. I also like knowing that Ginger can help me find a clinician if I need it, plus I can do it all from my home. I appreciate not having to talk to anyone when not in the mood. I loved your most recent workshop and I appreciate receiving the information.

Ginger Member

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I want to thank Ginger for making mental health resources accessible to full-time employees like me! Finding time to meet with a therapist is really difficult on my schedule, but having virtual care means making my mental health a priority even easier.

Ginger Member

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I'm grateful for this resource, and I was so happy I landed with a therapist that is a woman of color! Though I haven't reached out for coaching yet, I appreciate knowing I can when I need to.

Ginger Member

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Thank you for offering this service! It's provided a huge help in helping me move from feeling hopeless about my job and career to building strong foundations and finding some purpose in my work.

Ginger Member

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The first step to recovery is often the hardest. Thanks to my therapist, she made the intake process more conversational and less intense. I feel comfortable following through with therapy now that I've had positive first encounters with my therapist and coaches. They are all friendly, patient, and attentive to my needs.

How Ginger works

How to get started


Download the Ginger
Emotional Support app.

App Store button

Viewing this on a computer?

Text "Ginger" to 415-612-6284 and we'll send you a link to download the app.


In the app, tap
“Get Started.”

Then, tap the button that best applies to you:

  • My Organization
  • My Health Plan
  • Enter an Access Code
  • Sign Up as a Dependent


Need further assistance?

Check out for a full list of Frequenty Asked Questions, or email to get in touch with Member Support.

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Contact us

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