Elevate your EAP with Ginger

Comprehensive support for every employee, at every moment. Get in touch to learn how Ginger can take your EAP to the next level.


Low awareness and utilization

Only about 50% of employees are aware of their EAP when it’s first offered, and only an average of 3-5% of employees use it.¹

One size doesn’t fit all

Out of 100 employees, 75 will need mental well-being support, 24 will need therapy, and 1 will need intensive treatment. Traditional EAPs only offer therapy. ²

Difficult to access

EAP mental health services typically rely on local providers who face capacity limitations and long wait times.

¹American Psychiatric Association (2020)
²McKinsey Analysis, Source: Definitive Healthcare (2019)

Traditional EAPs
no longer meet the needs of today’s workforce

In the past, traditional EAPs played an important role in introducing mental health resources into the workplace, yet they haven’t kept up with the changing needs of the modern workforce.

An EAP for the future, today

Building on our cutting-edge, on-demand mental health system, Ginger EAP delivers an innovative approach to mental healthcare, while offering EAP services that are valued by employers. The result is a comprehensive, approachable mental health benefit that supports and engages members across the mental health spectrum.


Immediate, around-the-clock access

Members have confidential, 24/7/365 access to care in their moment of need with text-based coaching, or by talking to a masters-level counselor through our dedicated phone line.


Care that meets members where they are

Ginger EAP offers behavioral health coaching via text, therapy through video, phone, or in-person visits, and video-based psychiatry. Each member receives thoughtful follow-up from their coach and/or case manager.

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Robust organizational support

Because the nature of work and the workplace continues to shift, Ginger EAP provides customized training and cultural change support through a forward-thinking, proactive approach.

Get to know our EAP solution


Ginger’s mental
health system

  • Text-based behavioral health coaching
  • Video therapy
  • Video psychiatry¹
  • Guided self-care resources
  • Clinically-validated assessments

¹Psychiatry does not count toward EAP sessions, and is billed to the member’s health plan.

Complementary mental health support

  • In-person therapy
  • Referrals to longer-term or specialized care
  • Intensive case management and follow-up

Work-life services

  • Social determinants of health assessment
  • Referrals to child and eldercare support
  • Referrals to financial & legal support


Critical incident support

  • Guidance on the proper response
  • Internal and external resources coordination
  • Onsite response team for group and individual counseling

Workplace training

  • Management and leadership
  • Diversity, equity, and inclusion
  • Burnout and resilience
  • Culture change and new ways of working
  • Psychological emergency response

Manager consultations

  • Job performance
  • Workplace conflict
  • Harassment
  • Substance abuse mandatory referrals

Convenient and effective


Members can text with a behavioral health coach in 2 minutes or less, and access a first therapy video or in-person appointment within 7 days.


Ginger’s average member rating is 4.8/5 stars for coaches and 4.9/5 stars for clinicians.


Ginger’s team-based care has been shown to reduce symptoms of depression in 70% of members and reduce symptoms of anxiety in 59% of members after 3 months.

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Learn how Ginger EAP
can support your workforce

Contact Us