Comprehensive support for every employee, at every moment. Get in touch to learn how Ginger can take your EAP to the next level.
Low awareness and utilization
Only about 50% of employees are aware of their EAP when it’s first offered, and only an average of 3-5% of employees use it.¹
One size doesn’t fit all
Out of 100 employees, 75 will need mental well-being support, 24 will need therapy, and 1 will need intensive treatment. Traditional EAPs only offer therapy. ²
Difficult to access
EAP mental health services typically rely on local providers who face capacity limitations and long wait times.
¹American Psychiatric Association (2020)
²McKinsey Analysis, Source: Definitive Healthcare (2019)
In the past, traditional EAPs played an important role in introducing mental health resources into the workplace, yet they haven’t kept up with the changing needs of the modern workforce.
Building on our cutting-edge, on-demand mental health system, Ginger EAP delivers an innovative approach to mental healthcare, while offering EAP services that are valued by employers. The result is a comprehensive, approachable mental health benefit that supports and engages members across the mental health spectrum.
Members have confidential, 24/7/365 access to care in their moment of need with text-based coaching, or by talking to a masters-level counselor through our dedicated phone line.
Ginger EAP offers behavioral health coaching via text, therapy through video, phone, or in-person visits, and video-based psychiatry. Each member receives thoughtful follow-up from their coach and/or case manager.
Because the nature of work and the workplace continues to shift, Ginger EAP provides customized training and cultural change support through a forward-thinking, proactive approach.
¹Psychiatry does not count toward EAP sessions, and is billed to the member’s health plan.
Access
Members can text with a behavioral health coach in 2 minutes or less, and access a first therapy video or in-person appointment within 7 days.
Satisfaction
Ginger’s average member rating is 4.8/5 stars for coaches and 4.9/5 stars for clinicians.
Outcomes
Ginger’s team-based care has been shown to reduce symptoms of depression in 70% of members and reduce symptoms of anxiety in 59% of members after 3 months.
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